Guarantee

Feyenoord aims to provide the highest quality fan merchandise for its supporters. But what if you are not totally satisfied despite all our best efforts?

Feyenoord Fanshop Online guarantees that every article delivered by it will meet the normal standards of good quality and conformity. All the products we supply of subject to the laws and regulations on guarantees and conformity. See also our General Terms and Conditions . The guarantee will not apply for normal wear and tear, nor in the following cases:

  • If changes have been made to a product, such to include repairs carried out without the permission of Feyenoord Fanshop Online or the manufacturer.
  • If the proof of purchase cannot be provided, or has been altered or made illegible.
  • If the fault is a result of use that does not correspond with the intended purpose or is caused by injudicious usage.
  • If the damage has been caused deliberately, by gross negligence, or due to lack of proper care.